Privacy policy

Joker Backgammon Privacy Policy

Last Updated: September 4, 2025

Your privacy is important to us. This Privacy Policy explains how Joker Backgammon ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, www.jokerbackgammon.com (the "Site"), or purchase our products.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our service to you. The types of information we collect are:

A. Information You Provide to Us

This is information you voluntarily give us when you make a purchase, create an account, or contact us. It includes:

  • Contact Information: Your name, email address, and phone number.

  • Shipping & Billing Information: Your shipping address and billing address.

  • Payment Information: Your credit card details or other payment method information. (Note: This is typically processed securely by our third-party payment processors, and we do not store your full credit card number).

  • Communications: Any information you provide when you contact our customer service team.

B. Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity. This includes:

  • Device Information: Your IP address, browser type, operating system, and device identifiers.

  • Usage Data: Information about how you interact with our Site, such as the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.

  • Communicate With You: To respond to your inquiries, provide customer support, and send you service-related updates.

  • Improve Our Site: To understand how our customers use the Site so we can improve the user experience, our products, and our services.

  • Marketing and Promotions: To send you emails about new products, special offers, and other news (only if you have opted in to receive them). You can unsubscribe at any time.

  • Security and Fraud Prevention: To screen for potential risk and fraud and to protect the security of our Site.

3. How We Share Your Information

We do not sell your personal information. We only share it with third parties who help us operate our business and provide our services, such as:

  • Payment Processors (e.g., Stripe, PayPal) to securely process your payments.

  • Shipping Carriers (e.g., UPS, FedEx, USPS) to deliver your orders.

  • Website Hosting and E-commerce Platforms (e.g., Shopify, BigCommerce) that power our online store.

  • Marketing Platforms (e.g., Mailchimp, Klaviyo) to manage our email communications, if you've subscribed.

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

Our Site uses cookies to enhance your browsing experience, for example, by keeping items in your shopping cart. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Data Security

We take the security of your data seriously and use administrative, technical, and physical security measures to help protect your personal information. Our website uses Secure Sockets Layer (SSL) technology to encrypt information you send us. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Your Data Rights and Choices

You have rights regarding your personal information.

  • Access and Correction: You may have the right to access the personal information we hold about you and to ask that it be corrected or updated.

  • Opt-Out of Marketing: You can opt-out of receiving promotional emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails.

  • International Users: If you are visiting from the European Economic Area (EEA) or another region with data protection laws, you may have other rights, such as the right to erasure, the right to restrict processing, and the right to data portability.

To exercise any of these rights, please contact us at contact@jokerbackgammon.com.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

 

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: